Billing & Factoring Coordinator

COMPANY OVERVIEW

Ordering Base Inc. is a Philadelphia-based truck dispatching company founded in 2023. We support owner-operators and small fleets across the United States with load booking, rate negotiation, route planning, broker setup, credit checks, invoicing and 24/7 driver communication. Our dispatchers work load boards and broker networks every day so carriers stay loaded, paperwork stays clean, and money moves after delivery. We are hiring people who take ownership, communicate clearly, and treat every driver like a long-term partner, not a one-off load.

ROLE SUMMARY

Billing & Factoring Coordinator: turn delivered loads into paid invoices and close the loop on short-pays.

A load is not finished when the truck empties, it is finished when the carrier is paid. You collect clean paperwork, invoice or factor correctly, and chase money without burning relationships.

DAY-TO-DAY / SCHEDULE

On-site in Philadelphia during business hours. Heavy document and portal work with daily follow-ups to brokers and factoring companies, plus tight coordination with dispatch.

KEY RESPONSIBILITIES

• Collect rate confirmations, BOLs and PODs; reject incomplete packets before they stall payment.

• Prepare invoices and submit to brokers or factoring companies per carrier instructions.

• Track open invoices, short-pays and disputes to resolution.

• Help document and claim detention, layover and TONU with supporting times and notes.

• Keep dispatch informed so carriers get status updates without hunting you down.

• Maintain organized billing records for audits and carrier questions.

• Flag chronic slow-pay brokers so dispatch can adjust booking decisions.

• Reconcile payments and note exceptions clearly.

• Support new carrier billing setup during onboarding handoff.

• Improve templates and checklists that reduce rework.

REQUIRED QUALIFICATIONS

• Experience in trucking billing, A/R, factoring or logistics documentation.

• High accuracy with numbers, dates and document matching.

• Comfortable with spreadsheets and broker/factor portals.

• Polite but persistent follow-up skills.

• On-site in Philadelphia, PA; eligible to work in the U.S.

NICE TO HAVE

• QuickBooks or similar accounting tool experience.

• Prior factoring-company or carrier billing-desk experience.

• Understanding of notice of assignment workflows.

WHAT WE OFFER

• Full-time role with a growing dispatch company headquartered in Philadelphia, PA.

• Hands-on training on load boards, broker portals, rate confirmations, PODs and our internal workflow.

• Clear growth path into senior dispatch, account ownership or team lead as you prove results.

• Direct impact: the loads you book and the issues you solve keep real trucks moving and paid.

• Collaborative team culture with day and night coverage so carriers are never left hanging.

• Competitive pay aligned with performance and responsibility (discussed in the interview process).

HOW TO APPLY

Complete the application form on this page. Include a shareable resume link (Google Drive, Dropbox, or similar) and your LinkedIn profile if you have one. Tell us your years of experience, earliest start date, and why you want to work at Ordering Base. We review applications on a rolling basis. Questions? Email info@orderingbase.com or call (215) 515-2519.